We define innovation as the practice of creating, developing, and implementing a new product, process, or service, with the aim of improving efficacy and efficiency. Innovation requires a learning mindset, a desire to grow, a spirit of experimentation, and the willingness to take risks in service of mission. We believe in embracing change to better practice and work towards our values and goals, and believe that just because something has been done, doesn’t mean it should continue to be so. Further, we believe process as product, that how we do matters just as much as what we do. This includes embracing changes and creativity in work patterns, cultures, and settings, as well as striving for systemic changes and innovation work.